Delivery & Shipping

We take care to ensure your gifts and living plants arrive safely and in beautiful condition. Delivery options vary depending on the product, destination and size of your order.

AUSTRALIA-WIDE DELIVERY

We deliver most of our succulent gifts, plant gifts and gift hampers Australia-wide using trusted delivery services.

Due to plant quarantine restrictions, live plants cannot be shipped to Western Australia (WA), Northern Territory (NT) or Tasmania (TAS). Non-plant products may still be available for delivery to these locations.

To help protect living plants during transit, we generally avoid dispatching plant orders towards the end of the week, reducing the chance of plants remaining in transit over the weekend.

DELIVERY DATES

An estimated delivery date can be selected on each product page before adding your gift to the cart.

Please note that the selected date is an estimate rather than a guaranteed delivery date, as delivery times may occasionally be affected by the carrier or circumstances outside our control. We will always do our best to have your order delivered as close as possible to your selected date. Where possible, we prefer your gift to arrive a little earlier rather than risk it arriving after the occasion.

For birthdays, sympathy gifts and other time-sensitive occasions, we recommend ordering early where possible.

SYDNEY METRO SAME-DAY DELIVERY

Same-day delivery is available within Sydney metro for all products, subject to availability.

Our standard Express shipping is not a same-day delivery service and generally takes approximately 1–3 business days after dispatch.

If you require same-day delivery within Sydney metro, we can arrange a local delivery service instead. Additional delivery charges may apply depending on the delivery location, product and order size.

Please contact us before placing your order to confirm same-day delivery availability and any additional delivery costs.

CORPORATE & BULK ORDERS

We offer flexible delivery options for corporate and bulk orders, including delivery to a single business location, directly to an event or venue, or to multiple locations and individual recipients.

For orders being delivered to multiple addresses or individual recipients, please download and complete our BULK ORDER FORM and send it to us with your order details.

For large, event or time-sensitive orders, please contact us to discuss your delivery requirements and the most suitable delivery option.

DELIVERY INSTRUCTIONS

Please include any important delivery instructions when placing your order, particularly for offices, apartments, hospitals or locations with restricted access.

Please ensure the recipient's name, delivery address and contact details are correct. Additional delivery charges may apply if redelivery is required due to incorrect address information or unsuccessful delivery.

QUESTIONS ABOUT DELIVERY?

If you're unsure whether we can deliver a particular product to your location, need your gift by a specific date, or would like to arrange an urgent Sydney delivery, please contact us before ordering. We're happy to help you choose the most suitable delivery option.